I’ve been using smartphones since 2011, and they’ve all been Samsung and Google devices (aside from a few other brands due to my job). Both companies have come a long way over the years, and while the S24 Ultra is my phone of choice for now, that may soon change for one reason. Pixels and Galaxy phones each have their strengths and weaknesses, but one thing I’ve always found Google is best at is customer support, while Samsung has more reliable devices.
As I think back on my experience with both, I’ve started to reevaluate which of those things is more important to me. Do I want a phone that’s less likely to be a problem and accept that it’ll be a fight if something does go wrong, or the inverse?