Credit: Oliver Cragg / Android Authority
- Users reported Switch 2 Joy-Cons easily detaching with the dbrand Killswitch case installed.
- dbrand’s initial response echoed Steven Jobs’ “you’re holding it wrong” debacle.
- Enhanced replacement units will be offered for free to all customers next month.
If dbrand is known for anything, it’s premium products and excessive snark. Usually that works in its favor, but when several customers revealed a flaw in the Killswitch case for the Switch 2 on Reddit, its signature style further upset frustrated users.
The issue lies in the connection between the Joy-Con and the Switch 2 console, which relies on magnets rather than the mechanical rail in the Switch 1. There is a small air gap between the two, which prevents the Joy-Con from getting enough leverage to pop free.