- Fitbit users currently report problems syncing data and logging into the Android app.
- The company confirms that an outage is in progress, and is currently under investigation.
- Right now there doesn’t seem to be anything users can do, so just sit tight and avoid the temptation to reinstall the app.
It’s a beautiful Thursday morning, and you’re up with the sun to get a nice long run in ahead of a busy day. Only what’s this? Your tracker won’t sync with the app? If you’re a Fitbit user, this might be exactly the situation you found yourself facing today, as a major outage hits the company’s servers.
Over on the Fitbit status dashboard, the company confirms on ongoing outage, starting about three hours earlier today. While that page acknowledges issues with the Fitbit app and the web API, it suggest that device sync is still operational, but reports from users tell a different story.